🛒 AI chatbot for ecommerce stores

Engage every visitor, answer questions instantly, and capture more leads — 24/7, on autopilot.

Ecommerce shoppers leave when they cannot get an answer

Most abandoned carts are an unanswered question — will it arrive by Friday, does it run small, can I return it. Answering at that moment is the difference between a sale and a bounce.

What your bot handles

Answer shipping times, returns and sizing on the product page
Handle "where is my order" without tying up your inbox
Recommend alternatives when something is out of stock
Capture the email of a shopper who is nearly ready

Built for the way you work

Trained on your business — it answers in your voice, with your services, hours, and policies.
Captures every lead — name, phone, and email, delivered to you instantly by email or SMS.
Works 24/7 — never miss an inquiry, day or night.
Human takeover — jump into any conversation live when it matters.
Watch it happen — every conversation appears in your dashboard as it is happening, not after.
Coach it mid-chat — feed the bot a fact while a customer is still typing and it uses it straight away.
Or go fully human — switch the AI off for one chat or for good, and answer everything yourself.

Live in minutes

Create your account and start a free trial.
Tell the bot about your business — services, hours, FAQs.
Customize the colors, logo, and invite message to match your site.
Paste one line of code on your website. You’re live.

It is live chat software too

The AI is one way to run LiveCustomer, not the only way. Every conversation has a Bot/Human switch. Leave it on Bot and the assistant handles everything; flip it to Human and the bot stops replying so you can answer in real time. You can run a single chat that way, or turn the AI off completely and use LiveCustomer as straight live chat with a person on your end.

Turn visitors into customers

Add an AI chat assistant built for ecommerce stores in minutes. 14-day free trial, cancel anytime.

Start your free trial