Live chat software

Live chat software that does not need you awake

Put live chat on your website and answer customers yourself — with an AI chatbot covering the hours you are not there. Every conversation is visible as it happens, and you can step in with one click.

  • Watch every conversation in real time
  • Take over any chat with one click
  • Run it 100% human if you prefer
  • Leads captured from the conversation itself
Chats — live
SP
Sam P. · Seattle
On /pricing · 3m 12s
Bot Human
AI
Our standard install runs $2,400–$3,100 depending on the panel.
You
Hi Sam, Dave here — I can walk your roof Thursday and give you an exact number.
AI suggestion “Would morning or afternoon suit you better?”

What live chat software should do

Live chat only earns its place if someone is there to answer. Most small businesses install a chat widget, miss the first few messages, and quietly turn it off. LiveCustomer solves the staffing problem rather than pretending it does not exist: the AI answers instantly, you take over whenever you want, and nothing sits unanswered while you are on a job or asleep.

How it differs from a plain chat widget

A plain chat widget is a message box. If nobody is watching it, the visitor waits and leaves. LiveCustomer answers immediately from what you have told it about your business — services, hours, service areas, FAQs — and only involves you when it should. You get the responsiveness of a staffed chat team without staffing one.

What it costs

From $49.95 a month for one website, with a 14-day free trial. Every plan includes the AI, live chat and takeover, lead capture and chat history; higher plans add more bots and more team members. No setup fee and no contract.

Common questions

Both, and you decide which is answering. Every conversation has a Bot/Human switch. Leave it on Bot and the AI handles it; flip it to Human and the bot stops replying so you can answer in real time.
No. You paste one line of HTML into your website footer. It works on WordPress, Wix, Squarespace, Shopify, Webflow and anything else that lets you add HTML.
Yes. Invite colleagues by email; they set their own password and see the same live conversations and leads that you do.

Try it on your own site

14-day free trial. $0 today, cancel anytime.

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