⚖️ AI chatbot for law firms
Engage every visitor, answer questions instantly, and capture more leads — 24/7, on autopilot.
Why law firms need live chat
Potential clients with a legal problem want answers now — and they rarely wait. If your firm doesn't respond instantly, they call the next firm on the list. An AI chat assistant captures and qualifies those inquiries around the clock.
What your bot handles
- Answer common questions about practice areas, fees, and the consultation process
- Pre-qualify and intake new cases, collecting name, contact info, and case details
- Book or request consultations, even after hours and on weekends
- Respond instantly so urgent inquiries never go to a competitor
Built for the way you work
- Trained on your business — it answers in your voice, with your services, hours, and policies.
- Captures every lead — name, phone, and email, delivered to you instantly by email or SMS.
- Works 24/7 — never miss an inquiry, day or night.
- Human takeover — jump into any conversation live when it matters.
- Watch it happen — every conversation appears in your dashboard as it is happening, not after.
- Coach it mid-chat — feed the bot a fact while a customer is still typing and it uses it straight away.
- Or go fully human — switch the AI off for one chat or for good, and answer everything yourself.
Live in minutes
- Create your account and start a free trial.
- Tell the bot about your business — services, hours, FAQs.
- Customize the colors, logo, and invite message to match your site.
- Paste one line of code on your website. You’re live.
It is live chat software too
The AI is one way to run LiveCustomer, not the only way. Every conversation has a Bot/Human switch. Leave it on Bot and the assistant handles everything; flip it to Human and the bot stops replying so you can answer in real time. You can run a single chat that way, or turn the AI off completely and use LiveCustomer as straight live chat with a person on your end.
Turn visitors into clients
Add an AI chat assistant built for law firms in minutes. 14-day free trial, cancel anytime.
Start your free trial