Account, team and billing
Plans, your trial, teammates, and changing your card.
How the free trial works
Your trial runs for 14 days with everything switched on. You enter a card when you start, but nothing is charged during the trial.
When the 14 days are up, it converts to the plan you picked and your card is charged then. Cancel before that and you are not billed at all.
Plans and what is included
Every plan includes the whole product — the AI, live chat and takeover, lead capture, and chat history. The difference is how many bots you get and how much support.
- Starter, $49.95/month — one bot, unlimited chats.
- Pro, $99.95/month — up to five bots, live visitor tracking, SMS alerts, custom branding, priority support.
- Agency, $199/month — unlimited bots, white label, client management, API access.
See full pricing.
Change your plan
Switch plans from your dashboard. Moving up or down takes effect straight away and the difference is prorated by Stripe, so you are not charged twice for the same month.
Update your card, or get invoices
Open the billing portal from your dashboard. It is Stripe's own secure page, where you can change the card on file, download invoices and receipts, and see your billing history.
Cancel
Cancel from the billing portal whenever you like. There is no contract and no cancellation fee. You keep access until the end of the period you have already paid for, and you will not be charged again.
Add team members
On the Team members tab, invite someone by email. They get an invitation, set their own password, and can then watch and answer chats with you.
Change your password
Change it in Settings. If you cannot sign in, use the "forgot password" link on the login screen and we will email you a reset link.
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